Privacy Policy

1. Introduction

Agency Script ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, password, and profile information when you create an account.
• Contact Information: Phone number, company name, job title/role, and LinkedIn profile URL when you apply for programs or fill out forms.
• Payment Information: Billing details processed through our payment provider (Stripe). We do not store full credit card numbers.
• Application Information: Responses to application questions, intent statements, and other information you provide when applying for Founders Circle or other programs.
• Submission Content: Artifacts, assessments, and other content you submit for certification review.
• Communications: Messages, feedback, and support requests you send to us.

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform.
• Device Information: Browser type, operating system, device identifiers.
• Log Data: IP address, access times, referring URLs.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process certification assessments and issue credentials
• Process payments and manage subscriptions
• Send transactional emails (verification, password reset, certification status)
• Respond to your requests and provide support
• Analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations
• Send marketing communications about our products and services
• Personalize your experience and recommend relevant content
• Conduct remarketing and targeted advertising campaigns

4. Marketing and Communications

Marketing Communications

By providing your contact information (email, phone number), you consent to receive marketing communications from us, including promotional emails, SMS messages, and phone calls about our products, services, and special offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, replying STOP to SMS messages, or contacting us directly.

Remarketing and Targeted Advertising

We may use your information to serve you targeted advertisements on third-party platforms (such as Google, Meta/Facebook, LinkedIn). This may include using your email address or phone number to create custom audiences, using cookies and pixels to track your interactions with our site, and showing you ads based on your browsing behavior. You can opt out of interest-based advertising through your browser settings or the advertising platform's privacy controls.

Phone Communications

By providing your phone number, you consent to receive calls and text messages from us for transactional purposes (order confirmations, appointment reminders) and marketing purposes (promotions, product updates). Standard message and data rates may apply. You may opt out of marketing calls/texts at any time.

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our platform (payment processing, email delivery, hosting).
• Reviewers: Certification reviewers receive submission content for assessment. Submissions are anonymized during review.
• Public Verification: Credential verification pages display credential ID, status, and validity dates. They do not display your name or personal information.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

• Account Data: Retained while your account is active and for 3 years after deletion.
• Certification Records: Retained permanently as part of our certification registry.
• Submission Content: Retained for 2 years after certification issuance or denial for review purposes.
• Proctoring Session Evidence: Retained for 90 days, with up to a 30-day extension for active disputes or formal review escalation.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data (subject to legal retention requirements)
• Export your personal data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@agencyscript.com.

9. Cookies and Tracking

We use essential cookies for authentication and platform functionality. We use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

10. Third-Party Services

Our platform integrates with third-party services including:

• Stripe: Payment processing
• Resend: Email delivery
• Vercel: Hosting and infrastructure

Each service has its own privacy policy governing their use of data.

11. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

12. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through the platform. Continued use after changes constitutes acceptance.

14. Contact Us

For questions about this privacy policy or our data practices, contact us at: